Basic Life Support
Safe, comfortable ambulance transport for patients who need medical support in transit.
Learn more
ESTABLISHED2004
Preferred EMS — Houston, TX
Punctual. Safe.Medically Supervised.
Houston's trusted non-emergency ambulance service — BLS, ALS & MICU transport, available 24/7.
HIPAA Compliant
State-Licensed & Insured
Texas Medical Center Area
Serving Houston Since 2004
Certified EMTs & Paramedics
HIPAA Compliant
State-Licensed & Insured
Texas Medical Center Area
Serving Houston Since 2004
Certified EMTs & Paramedics
About Preferred EMS
Houston's Trusted Non-Emergency Ambulance Service
Preferred EMS provides dependable, compassionate non-emergency medical transportation throughout Houston and the Greater Houston area.
Our certified EMT and paramedic teams coordinate every trip with patient comfort, safety, and punctuality in mind.
Call (713) 791-9000What we provide
Our Services
From routine interfacility transfers to critical care transport, our certified crews are equipped for every level of non-emergency ambulance transportation.
Advanced Life Support
Paramedic-led transport for patients requiring advanced monitoring and clinical care.
Learn moreMobile Intensive Care
Critical-care transport with specialized equipment and experienced clinical teams.
Learn moreInterfacility Transport
Reliable transfers between hospitals, rehabilitation centers, and skilled nursing facilities.
Learn moreLong-Distance Transport
Coordinated medical transportation for longer trips across Texas and beyond.
Learn moreOur commitment to you
Why Families and Facilities Choose Preferred EMS
Licensed & Certified
Experienced EMTs and paramedics deliver professional care on every trip.
Available 24/7
Our dispatch team is ready around the clock for scheduled and urgent non-emergency needs.
Compassionate Care
We treat every patient with dignity, patience, and respect.
Patients & partners
Care for Patients and Partners
We coordinate transportation for individuals, families, hospitals, and care facilities.
Hospitals and health systems
Skilled nursing facilities
Rehabilitation centers
Dialysis patients
Families and caregivers
Hospice and home health teams
Greater Houston area
Serving Greater Houston
Local teams with dependable coverage across Houston and surrounding communities.
Simple & straightforward
How to Schedule a Transport
A clear process from your first call through safe arrival.
1
Call or Request Online
Tell us about the patient and the trip.
2
Confirm Care Level
We match the right crew and equipment to the patient's needs.
3
Schedule the Trip
Our dispatch team confirms pickup, destination, and timing.
4
Transport with Care
Our crew provides attentive support throughout the journey.
5
Arrive Safely
We coordinate a smooth handoff at the destination.
Available 24/7 — Schedule your transport today
(713) 791-9000Preferred EMS — Non-Emergency Ambulance Service Houston TX
Common Questions
Frequently Asked Questions
Everything you need to know about scheduling non-emergency ambulance transport with Preferred EMS.
Preferred EMS provides non-emergency ambulance transportation, including BLS, ALS, MICU, hospital discharge, interfacility, and long-distance transport.
Advance scheduling is recommended whenever possible. Our dispatch team can also help with time-sensitive requests based on availability.
Yes. We work with hospitals, rehabilitation centers, skilled nursing facilities, hospice teams, and other care partners across Greater Houston.
Please ask our dispatch team when scheduling. Accommodations depend on the patient's care needs and vehicle capacity.
Yes. Preferred EMS has 24/7 dispatch support for non-emergency medical transportation needs.
Still have questions?
Our dispatch team is available 24/7 to answer your questions and schedule transport.
(713) 791-9000Request Transport OnlineAvailable 24 Hours a Day
365 days a year — including holidays
Trusted by healthcare professionals
What Case Managers & Facility Directors Say
Preferred EMS is the preferred transport partner for hospitals, skilled nursing facilities, and rehabilitation centers across Greater Houston.
"Preferred EMS has been our go-to transport partner for interfacility transfers for over three years. Their crews are professional, punctual, and communicate proactively with our nursing staff. We trust them with our most complex patients."
SR
Sandra R.
Director of Case Management
Houston-Area Health System
"As a discharge planner, I need a transport company I can count on. Preferred EMS consistently delivers — they coordinate directly with our floor nurses, arrive on time, and handle our ventilator-dependent patients with the care they deserve."
MT
Maria T.
Discharge Planning Coordinator
Skilled Nursing Facility, Houston TX
"We've worked with several ambulance services over the years. Preferred EMS stands out for their MICU capability and their willingness to handle last-minute critical transfers. They've never let us down."
JK
James K.
Administrator
Long-Term Acute Care Facility
Looking to establish a transport contract for your facility?
Contact Our Dispatch TeamPatient testimonials
What Our Patients Say
5.0· 6 reviews
Preferred EMS transported my father from Memorial Hermann to a rehab facility in Sugar Land. The paramedic was calm, professional, and kept us informed the entire way. Arrived exactly on time. I can't thank them enough — this is the only company I'll call for future transports.
MT
Maria T.Used Preferred EMS for my mother's discharge from MD Anderson. The crew was incredibly gentle and patient. They handled all the paperwork coordination with the hospital and got her home safely. Five stars without hesitation.
JR
James R.Outstanding service. My husband is vent-dependent and we've used several transport companies over the years — Preferred EMS is by far the most professional. The MICU crew knew exactly what they were doing. On time, courteous, and genuinely caring.
SK
Sandra K.Booked a same-day transport from Houston Methodist to a skilled nursing facility in Katy. Dispatch was responsive, the crew showed up early, and the EMT was fantastic with my elderly mother. Will absolutely use again.
CM
Carlos M.I manage discharge planning at a Houston hospital and Preferred EMS is our go-to for non-emergency transports. Reliable, licensed, and the crews communicate well with our nursing staff. Highly recommend to any facility coordinator.
LW
Linda W.Used them for a round-trip to a dialysis appointment. The driver was on time both ways, helped my dad in and out of the stretcher, and was kind throughout. Pricing was fair and the booking process was easy. Great experience.
DH
David H.