Basic Life Support (BLS)
Reliable BLS ambulance transport for patients requiring non-emergency interfacility transfers. Our certified EMTs ensure safe, comfortable transportation with attentive patient care.
Learn more
Preferred EMS — Houston, TX
Punctual. Safe.Medically Supervised.
Houston's trusted non-emergency ambulance service — BLS, ALS & MICU transport, available 24/7.
HIPAA Compliant
State-Licensed & Insured
Texas Medical Center Area
Serving Houston Since 2004
Certified EMTs & Paramedics
HIPAA Compliant
State-Licensed & Insured
Texas Medical Center Area
Serving Houston Since 2004
Certified EMTs & Paramedics
Serving Houston since 2004
Non-Emergency Ambulance Transportation in Houston, TX
Since 2004, Preferred EMS has been the trusted choice for non-emergency medical transportation in Houston and the Greater Houston area. Our team of certified EMTs and Paramedics delivers safe, compassionate ambulance transport services designed around patient comfort, dignity, and punctuality.
Whether you need a scheduled nursing home transfer, hospital discharge transport, or long-distance medical transport, Preferred EMS provides dependable, 24/7 medical logistics tailored to your needs.
Call (713) 791-9000What we provide
Our Services
From routine interfacility transfers to critical care transport, our certified crews are equipped for every level of non-emergency ambulance transportation.
Advanced Life Support (ALS)
ALS-level ambulance transport staffed by Paramedics with state-of-the-art equipment for patients requiring advanced cardiac monitoring and medication administration during transport.
Learn moreMobile Intensive Care Unit (MICU)
The highest level of ground transport for critically ill patients. Our MICU units are equipped for ventilator management, drip titration, and continuous critical care monitoring.
Learn moreInterfacility Transport
Coordinated hospital-to-hospital and facility-to-facility ambulance transfers throughout the Greater Houston area, with seamless handoffs and real-time communication.
Learn moreHospital Discharge Transportation
Scheduled ambulance transport for patients being discharged from hospitals to home, skilled nursing facilities, or rehabilitation centers throughout Houston.
Learn moreStretcher Transportation
Non-emergency stretcher transport for patients who cannot sit upright or require a supine position during transport to medical appointments, procedures, or facilities.
Learn moreLong-Distance Ambulance Transport
Statewide and interstate ambulance transport for patients requiring medical supervision over extended distances. We coordinate every detail for a safe, uninterrupted journey.
Learn moreOrgan Transport
Time-critical 24/7 organ transport services ensuring organs are delivered within critical timeframes to maximize successful transplant outcomes.
Learn moreOur commitment to you
Why Choose Preferred EMS
Serving Houston Since 2004
Over 20 years of trusted non-emergency medical transportation experience in the Greater Houston area.
Available 24/7
Around-the-clock ambulance service, 365 days a year. We're ready when you need us, day or night.
Certified EMTs & Paramedics
Every transport is staffed by licensed, certified medical professionals trained to the highest standards.
Houston & Texas Medical Center
Deep familiarity with Houston's hospital network, including the Texas Medical Center — the world's largest medical complex.
Patient-Focused Care
We treat every patient with dignity, compassion, and respect. Your comfort and safety are our top priorities.
Professional Medical Transport
Modern, fully equipped ambulances maintained to the highest clinical and safety standards for every transport.
Patients & partners
Who We Serve
Preferred EMS partners with healthcare organizations and serves patients across the Greater Houston area.
Hospitals & Health Systems
Skilled Nursing Facilities
Rehabilitation Centers
Physicians & Clinics
Families & Private Patients
Event Organizers
Greater Houston area
Areas We Serve
Preferred EMS provides non-emergency ambulance transportation throughout Houston and the surrounding Greater Houston area.
Simple & straightforward
How It Works
Scheduling non-emergency ambulance transport with Preferred EMS is straightforward.
01
Contact Preferred EMS
Call (713) 791-9000 or submit our online form. Our dispatch team is available 24/7 to assist you.
02
Provide patient & transport details
Share the patient's medical needs, pickup and destination addresses, and your preferred transport date and time.
03
Schedule transportation
We confirm your transport, assign the appropriate unit and crew level (BLS, ALS, or MICU), and send you confirmation.
04
Professional pickup
Our certified EMTs or Paramedics arrive on time, assess the patient, and prepare for a safe, comfortable transfer.
05
Safe transport to destination
We deliver the patient safely to their destination with continuous monitoring and compassionate care throughout the journey.
Available 24/7 — Schedule your transport today
(713) 791-9000Preferred EMS — Non-Emergency Ambulance Service Houston TX
Common Questions
Frequently Asked Questions
Everything you need to know about scheduling non-emergency ambulance transport with Preferred EMS.
Non-emergency ambulance transportation provides medically supervised transport for patients who are not in immediate life-threatening situations but still require a stretcher, medical monitoring, or clinical care during transit — such as hospital discharges, interfacility transfers, dialysis appointments, and nursing home relocations.
Preferred EMS serves Houston and the Greater Houston area, including Sugar Land, Katy, Pearland, The Woodlands, Missouri City, Pasadena, Baytown, Humble, Cypress, Spring, League City, and Clear Lake.
Yes. Preferred EMS operates 24/7, 365 days a year. Our dispatch team is always available to schedule or coordinate transport at any hour.
We offer BLS (Basic Life Support), ALS (Advanced Life Support), and MICU (Mobile Intensive Care Unit) transport levels. The appropriate crew and equipment are matched to each patient's clinical needs.
Call us at (713) 791-9000 or use our online contact form. Provide the patient's details, pickup and destination addresses, and your preferred date and time. We'll confirm your transport promptly.
Still have questions?
Our dispatch team is available 24/7 to answer your questions and schedule transport.
(713) 791-9000Request Transport OnlineAvailable 24 Hours a Day
365 days a year — including holidays
Trusted by healthcare professionals
What Case Managers & Facility Directors Say
Preferred EMS is the preferred transport partner for hospitals, skilled nursing facilities, and rehabilitation centers across Greater Houston.
"Preferred EMS has been our go-to transport partner for interfacility transfers for over three years. Their crews are professional, punctual, and communicate proactively with our nursing staff. We trust them with our most complex patients."
SR
Sandra R.
Director of Case Management
Houston-Area Health System
"As a discharge planner, I need a transport company I can count on. Preferred EMS consistently delivers — they coordinate directly with our floor nurses, arrive on time, and handle our ventilator-dependent patients with the care they deserve."
MT
Maria T.
Discharge Planning Coordinator
Skilled Nursing Facility, Houston TX
"We've worked with several ambulance services over the years. Preferred EMS stands out for their MICU capability and their willingness to handle last-minute critical transfers. They've never let us down."
JK
James K.
Administrator
Long-Term Acute Care Facility
Looking to establish a transport contract for your facility?
Contact Our Dispatch TeamPatient testimonials
What Our Patients Say
5.0· 6 reviews
Preferred EMS transported my father from Memorial Hermann to a rehab facility in Sugar Land. The paramedic was calm, professional, and kept us informed the entire way. Arrived exactly on time. I can't thank them enough — this is the only company I'll call for future transports.
MT
Maria T.Used Preferred EMS for my mother's discharge from MD Anderson. The crew was incredibly gentle and patient. They handled all the paperwork coordination with the hospital and got her home safely. Five stars without hesitation.
JR
James R.Outstanding service. My husband is vent-dependent and we've used several transport companies over the years — Preferred EMS is by far the most professional. The MICU crew knew exactly what they were doing. On time, courteous, and genuinely caring.
SK
Sandra K.Booked a same-day transport from Houston Methodist to a skilled nursing facility in Katy. Dispatch was responsive, the crew showed up early, and the EMT was fantastic with my elderly mother. Will absolutely use again.
CM
Carlos M.I manage discharge planning at a Houston hospital and Preferred EMS is our go-to for non-emergency transports. Reliable, licensed, and the crews communicate well with our nursing staff. Highly recommend to any facility coordinator.
LW
Linda W.Used them for a round-trip to a dialysis appointment. The driver was on time both ways, helped my dad in and out of the stretcher, and was kind throughout. Pricing was fair and the booking process was easy. Great experience.
DH
David H.