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Call Call Dispatch at (713) 791-9000 — Preferred EMSRequest
Preferred EMS MICU Unit 15 in Houston at night
Dispatch open now · 24/7

Healthcare Facilities

Ambulance transportation built for healthcare facilities.

Hospitals, freestanding ERs, nursing homes, assisted living, rehab centers, dialysis centers and clinics request BLS, ALS or MICU by phone, online or fax. Dispatch confirms every trip.

Request a transport

or call Dispatch (713) 791-9000

Next: date, time and your phone number. Dispatch calls to confirm. No medical details needed.

For a medical emergency, call 911.

Fax (orders and billing): (713) 222-0504

Serving Greater Houston since 2004. Since 2004
Dispatch answered 24/7. Dispatch 24/7
Over 40 EMTs and paramedics. 40+ EMTs and paramedics
Texas EMS license 1000961. Texas EMS license 1000961

For your team

Keep Dispatch one tap away.

Save the Dispatch number to your phone, copy it for your system, or print a card for the nurses’ station.

Save Dispatch to your phonePrint the Dispatch card(PDF)

Who we serve

One dispatch number for healthcare teams.

Case managers, discharge planners and nursing staff call one number, (713) 791-9000, and Dispatch confirms each trip with them.

  1. Hospitals and health systems

    Hospital discharge transportation, interfacility transfers (including from freestanding ERs to hospitals), and scheduled ambulance requests from case-management teams.

  2. Nursing homes and assisted living

    Ambulance transportation for residents of skilled nursing facilities, nursing homes and assisted living facilities traveling to appointments, procedures, hospital admissions, or other healthcare destinations.

  3. Rehabilitation centers

    Ambulance transportation for rehabilitation patients traveling to or from another healthcare destination.

  4. Specialty clinics and dialysis

    Ambulance transportation to or from scheduled specialty appointments and procedures.

  5. Case managers and coordinators

    One dispatch number for transport requests, confirmation and status updates.

Ambulance service levels

BLS, ALS and MICU.

Your care team may request BLS, ALS or MICU. Dispatch confirms the service with you.

BLS Transport

For patients who need an ambulance stretcher and EMT-level care during the trip.

ALS Transport

For patients who need paramedic-level assessment or care during the trip.

MICU Transport

For critical-care patients moving between facilities with intensive-care equipment and staffing.

How it works

From request to handoff.

  1. Send the requestCall Dispatch, use the online request or fax the order with the pickup, destination, time and the level (BLS, ALS or MICU).
  2. Confirm the requestDispatch calls your team to confirm the trip and the BLS, ALS or MICU service.
  3. Transport and handoffThe crew completes pickup, ambulance transportation, and handoff at the destination based on the confirmed request.

Facility dispatch

Built around your facility’s workflow.

  • Dedicated 24/7 dispatch line for facility staff
  • Requested BLS, ALS, or MICU service confirmed with your team
  • Confirmation and transport-status communication
  • Transport documentation coordination, when applicable
  • Serving Greater Houston facilities since 2004