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Preferred EMS MICU Unit 15 in Houston at night
Healthcare Facilities

Ambulance transportation built for healthcare facilities.

Preferred EMS provides BLS, ALS and MICU ambulance transportation for hospitals, skilled nursing facilities, rehabilitation centers, specialty clinics and healthcare teams across Greater Houston. Dispatch is available 24/7.
For a life-threatening emergency, call 911.

Who we serve

One dispatch path for healthcare teams.

Facility staff can request ambulance transportation and receive follow-up through one clear Preferred EMS dispatch pathway.

  1. 01

    Hospitals & Health Systems

    Hospital discharge transportation, interfacility transfers, and scheduled ambulance requests from case-management teams.

  2. 02

    Skilled Nursing Facilities

    Ambulance transportation for SNF residents traveling to appointments, procedures, hospital admissions, or other healthcare destinations when requested.

  3. 03

    Rehabilitation Centers

    Ambulance transportation for rehabilitation patients traveling to or from another healthcare destination when requested.

  4. 04

    Specialty Clinics & Dialysis

    Ambulance transportation to or from scheduled specialty appointments and procedures when requested.

  5. 05

    Case Managers & Coordinators

    A single dispatch line for transport requests, confirmation, and status communication.

Ambulance service levels

BLS, ALS, and MICU—clearly connected.

The requesting or referring team may identify a service level. These links explain each ambulance option without asking patients or families to make a clinical determination online.

How it works

A direct path from request to handoff.

A concise operating sequence for hospital, facility, and care-team requests.

  1. 01

    Contact Dispatch

    Call our 24/7 facility dispatch line. A coordinator confirms the transport details and requested service level through the appropriate operational process.

  2. 02

    Confirm the Request

    Dispatch confirms the requested BLS, ALS, or MICU service using information from the requesting or referring team.

  3. 03

    Transport & Handoff

    The crew completes pickup, ambulance transportation, and handoff at the destination based on the confirmed request.

Facility dispatch

Built around your facility’s workflow.

Preferred EMS dispatch receives facility transport requests, confirms request details, and provides transport-status communication.

  • Dedicated 24/7 dispatch line for facility staff
  • Requested BLS, ALS, or MICU service confirmed with your team
  • Confirmation and transport-status communication
  • Transport documentation coordination, when applicable
  • Serving Greater Houston facilities since 2004