We bill Medicare, Texas Medicaid and most private insurance plans. Self-pay is also accepted. Coverage depends on your plan — call Billing at (713) 222-0326 to check.

One family member can usually come along in the ambulance. Dispatch confirms when you book.

Can you bring them back after the appointment?

Yes, return trips can be arranged. Ask Dispatch when you book.

Which level of care do they need?

Not sure? That's okay. The doctor or care team usually decides, and Dispatch will help.

Ambulance Transport for Families in Houston

3 simple steps

Call or request online(713) 791-9000, any time.
Dispatch confirmsWe call you to confirm the trip.
Our crew takes care of the tripEMTs or paramedics.

Common questions

Who pays?: We bill Medicare, Texas Medicaid and most private insurance plans. Self-pay is also accepted. Coverage depends on your plan — call Billing at (713) 222-0326 to check.
Can I come along?: One family member can usually come along in the ambulance. Dispatch confirms when you book.
Can you bring them back after the appointment?: Yes, return trips can be arranged. Ask Dispatch when you book.
Which level of care do they need?: Not sure? That's okay. The doctor or care team usually decides, and Dispatch will help.

Have this ready

Where they are now (pickup address)
Where they need to go
Date and time
Your name and phone number

Want more detail? Read our step-by-step guide

For a medical emergency, call 911.

Arranging transport for someone you love.

3 simple steps

Common questions

Have this ready