Transport to the emergency department
Ambulance Transport to the ER in Houston
Preferred EMS provides ambulance transport from residences and healthcare facilities to emergency departments across Greater Houston. For a life-threatening emergency, call 911.
Service overview
From home or a healthcare facility to the ER
Preferred EMS provides ambulance transport from residences and healthcare facilities to emergency departments. Patients, families, and facility staff can contact dispatch to discuss a request.
Dispatch is available 24/7. Transport availability must be confirmed for your request; calling does not guarantee a response time.
When this service is requested
When you call dispatch
Have the basic trip details ready so dispatch can discuss your request.
Pickup and destination
Provide the residence or facility address and the intended emergency department.
Callback and timing
Share your callback number and requested timing.
Not a replacement for 911
For a life-threatening emergency, call 911. This page is for coordinated ambulance transport requests.
For healthcare teams
ER transportation for facilities and residences
Call Preferred EMS dispatch to discuss ambulance transportation from a residence or healthcare facility to an emergency department.
For a life-threatening emergency, call 911.
Call Dispatch: (713) 791-9000Questions
ER transport questions
Can transport start at a residence or healthcare facility?
Yes. Preferred EMS provides ambulance transport from residences and healthcare facilities to emergency departments. Call dispatch to discuss the pickup, destination, and availability.
How do I contact dispatch?
Call (713) 791-9000. Dispatch is available 24/7. For a life-threatening emergency, call 911.
Is this service a replacement for 911?
No. For a life-threatening emergency, call 911.