Dialysis Ambulance Service
Dispatch open now · 24/7
Dialysis ambulance service in Houston
Preferred EMS provides ambulance transportation to and from dialysis treatment across Greater Houston, and sets up repeat trips on the patient's treatment days. Dialysis centers, nursing facilities, case managers, and families can reach our dispatch team 24/7.
For a medical emergency, call 911.
- Serving Greater Houston since 2004. Since 2004
- Dispatch answered 24/7. Dispatch 24/7
- Over 40 EMTs and paramedics. 40+ EMTs and paramedics
- Texas EMS license 1000961. Texas EMS license 1000961

Service overview
What is dialysis ambulance transport?
Dialysis ambulance transport takes a patient to a dialysis treatment and back by ambulance, with an EMT or paramedic crew. It is for patients whose care team has determined they need an ambulance for the trip, such as a patient who must stay on a stretcher.
The trip may start at a home, a skilled nursing facility, a rehabilitation center, or a hospital. The requesting team gives dispatch the pickup address, the dialysis center, the chair time, and the level (BLS, ALS or MICU).
Common requests
When dialysis ambulance transport may be requested
These are general examples. This public website does not decide which ambulance service level is right for a patient; the care team and dispatch do that for each trip.
Home to dialysis and back
For a patient living at home whose care team has arranged ambulance transport to treatment.
Nursing home or rehab to dialysis
For residents of skilled nursing or rehabilitation facilities who need an ambulance for the trip to and from their treatment.
Hospital to an outpatient dialysis center
For a discharge or transfer that ends at, or passes through, a dialysis appointment.
Repeat trips on treatment days
Preferred EMS sets up repeat trips on the patient's treatment days. Each trip is still confirmed with dispatch by phone.
For healthcare teams
Dialysis transport for facilities and case managers
Call dispatch at (713) 791-9000 with the pickup address, the dialysis center, the chair time, the treatment days, and the level (BLS, ALS or MICU). Dispatch sets up the repeat trips and confirms each trip with you by phone.
Please do not send patient medical details through the website form. Dispatch collects what it needs by phone.
For healthcare facilitiesQuestions
Frequently asked questions
Is this an ambulance trip?
Yes. It is an ambulance trip with an EMT or paramedic crew. Preferred EMS provides ambulance transportation.
Can you set up repeat trips for each treatment day?
Yes. Preferred EMS sets up repeat dialysis trips on the patient's treatment days. Call dispatch at (713) 791-9000 with the treatment schedule. Each trip is confirmed with dispatch by phone.
Does insurance pay for a dialysis ambulance trip?
It depends on the payer and the patient's documented condition. Contact our billing team with coverage questions.
Is dispatch available 24/7?
Yes. Our dispatch team answers 24 hours a day, seven days a week at (713) 791-9000.
Continue exploring
Other transport services
- Book a facility transferFor discharge planners and case managers.
- Basic Life Support (BLS)Basic life support with two EMTs.
- Advanced Life Support (ALS)Advanced life support with a paramedic and an EMT.
- Mobile Intensive Care (MICU)Critical care with intensive-care equipment.
