1. Information Submitted Through the Website
The Request Transport form on PreferredEMS.com may collect the following information when voluntarily submitted by a visitor:
Requester name; healthcare facility or organization (if provided); callback phone number; email address (if provided); pickup location or facility; destination location or facility; requested transport date and time (if provided); requested level of care (BLS, ALS, MICU, or Unsure); and additional coordination notes.
This information is used to respond to and coordinate transport requests and related communications. Preferred EMS does not use this information for advertising or marketing purposes.
2. Sensitive Medical and Personal Information
The public website form is not intended for diagnoses, medical records, Social Security numbers, insurance identification numbers, or other sensitive medical or personal information.
Visitors should not submit this type of information through the public website form or through WhatsApp. When additional information is needed for transport coordination or billing, Preferred EMS may use an appropriate separate process to obtain it.
3. How Form Information Is Processed
When a visitor submits the Request Transport form, the submission is transmitted through the website's backend to the GoDaddy Inbox platform (powered by Reamaze) so that Preferred EMS can receive and respond to the inquiry.
Preferred EMS does not independently verify the specific data-retention practices, regulatory certifications, or internal data-handling procedures of GoDaddy or Reamaze. Visitors with questions about those practices should consult GoDaddy's own privacy documentation.
4. Payment Information
Preferred EMS does not collect credit-card or payment information through PreferredEMS.com.
Payments are completed through the external CardPointe-hosted payment portal. When a visitor selects Pay Your Bill, they leave PreferredEMS.com and are directed to CardPointe's platform. CardPointe's own terms of service and privacy practices govern that transaction.
5. Website Preferences and Analytics Consent
PreferredEMS.com stores a visitor's analytics-consent preference in browser localStorage. This preference records whether the visitor accepted or declined analytics data collection through the website's consent banner.
As of the Last Updated date above, no active Google Analytics (GA4), Google Tag Manager, Meta Pixel, Hotjar, or similar analytics or behavioral-tracking script is implemented on PreferredEMS.com. The consent infrastructure is in place for potential future analytics functionality.
The localStorage consent value is not an advertising cookie and is not shared with third parties.
6. Third-Party Services
GoDaddy / Reamaze
Used to receive and manage transport-request form submissions. Submissions are forwarded to this platform so Preferred EMS staff can respond to inquiries.
CardPointe
An external hosted payment portal used when visitors choose to pay a bill online. CardPointe's privacy practices and terms apply when visitors use the external payment portal.
An optional external communication link provided for international callers and airport transport coordination. Information sent through WhatsApp is handled through WhatsApp's own platform. Visitors should not send sensitive medical or personal information through WhatsApp.
Google Fonts
PreferredEMS.com currently loads the Inter typeface from Google Fonts. When loading font resources, the visitor's browser may connect to Google's servers. Google's own privacy policy governs that connection.
GoDaddy Hosting Infrastructure
PreferredEMS.com operates using GoDaddy website and hosting infrastructure. Standard hosting infrastructure may generate server-side access logs.
7. Email Marketing
PreferredEMS.com does not currently operate a newsletter or email-marketing signup.
An email address voluntarily entered on the Request Transport form may be used to communicate with the requester regarding that specific transport request.
8. Data Security
Preferred EMS takes reasonable steps to operate its website and online communications responsibly. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Visitors should avoid submitting sensitive medical, financial, or identity information through public website forms or WhatsApp.
9. External Links
PreferredEMS.com contains links to external services including CardPointe and WhatsApp. Those services operate independently and have their own privacy practices. Preferred EMS is not responsible for the privacy practices of external websites or services.
10. Children
PreferredEMS.com is intended for individuals seeking information about medical transportation and for healthcare professionals and organizations. The website is not designed as a service directed to children.
11. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in website functionality or applicable practices. The current version and Last Updated date will appear at the top of this page.
12. Contact
For questions about this Privacy Policy or about information submitted through PreferredEMS.com, you may contact Preferred EMS: