Resources
Dispatch open 24/7· Houston · since 2004
Texas EMS Licensed · License #1000961
Ambulance service resources
Helpful information about ambulance service, levels of care, healthcare facility transport, insurance and billing, and medical transport throughout Greater Houston.
Featured Resources
Ambulance service
BLS, ALS & Mobile Intensive Care Transport
Overview of the levels of ambulance transportation Preferred EMS provides throughout Greater Houston — Basic Life Support, Advanced Life Support, and Mobile Intensive Care.
Healthcare Facilities
Hospital Discharge Transportation
Information about arranging ambulance transportation for patients transitioning from hospital to home or post-acute care, for patients, families, and discharge teams.
Healthcare Facilities
Interfacility Ambulance Transport
Information about interfacility ambulance transportation between hospitals, skilled nursing facilities, rehabilitation centers, and other healthcare facilities.
Patient & Family Resources
Non-Emergency Ambulance Service
Information about non-emergency ambulance service for patients and families throughout Greater Houston — what it is and how to request transport.
Insurance & Billing
Ambulance Billing & Insurance Information
General information about ambulance billing, insurance coverage, patient responsibility, and how to contact the Preferred EMS Billing Department.
Ambulance service
Long-Distance Ambulance Transport
Information about long-distance ambulance transportation for patients and families traveling beyond the Greater Houston area.
Patient & Family Resources
How to Request Non-Emergency Ambulance Service
Step-by-step guide for Houston families and facilities: what dispatch asks, what to have ready, and when to call 911 instead.
Ambulance service
MICU vs. ALS Ambulance Service
Plain-language guide for facilities and families on when referring teams request MICU or ALS ambulance transport in Houston.
Articles
Ambulance service
BLS vs. ALS Ambulance Service: What’s the Difference?
A clear overview of BLS and ALS ground ambulance transportation, requested service, Medicare coverage basics, interfacility transfers, hospital discharge transport, and Houston service.
Healthcare Facilities
How to Arrange an Interfacility Ambulance Transfer in Houston
A practical guide to arranging an interfacility ambulance transfer in Houston, including what dispatch needs, documentation basics, and Medicare coverage considerations.
Patient & Family Resources
Hospital Discharge Ambulance Service: What Patients and Families Should Know
A guide to hospital discharge ambulance transportation in Houston, including information to have ready, Medicare considerations, and how to request transportation.
Insurance & Billing
Medicare Ambulance Documentation and PCS Requirements: What to Know
An educational guide to Medicare ambulance documentation, medical necessity, PCS requirements, and non-emergency transportation.
Patient & Family Resources
How to Request Non-Emergency Ambulance Service in Houston
What to have ready, what dispatch will ask, and how timing works when you request scheduled ambulance service in Houston.
Ambulance service
MICU vs. ALS Ambulance Service: What Families and Facilities Should Know
How ALS and MICU service levels are requested, who decides, and what to tell dispatch when you are not sure.
These resources explain ambulance service, healthcare facility transport, and medical transport in Greater Houston. For questions about a specific request, contact Preferred EMS dispatch at (713) 791-9000.