Texas City & Galveston Ambulance Service
Dispatch open now · 24/7
Ambulance service in Texas City & Galveston, TX
Preferred EMS provides BLS, ALS, and MICU ambulance service in Texas City, La Marque, Dickinson and Hitchcock, and across the causeway on Galveston Island. Dispatch answers 24/7.
For a medical emergency, call 911.
Dispatched 24/7 from our Houston base at 7535 South Fwy.
- BLS, ALS and MICU in Texas City & Galveston
- Open 24/7
- Dispatch (713) 791-9000
Texas City & Galveston service
Who we serve
Texas City is on the Galveston County mainland, and most trips here run along I-45 or SH 146. Local trips often involve HCA Houston Healthcare Mainland on FM 1764, or the UTMB campus in Galveston, home to John Sealy Hospital and Jennie Sealy Hospital, across the I-45 causeway. Transfers north go up I-45 through League City toward Clear Lake and the Texas Medical Center. Dispatch checks I-45, the causeway and the weather before it sets a pickup time.
Hospitals
Discharges and transfers for HCA Houston Healthcare Mainland and UTMB's John Sealy and Jennie Sealy hospitals in Galveston, plus trips north on I-45 to Clear Lake hospitals and the Texas Medical Center.
Skilled nursing facilities
Long-term care residents in Texas City, La Marque and Dickinson often need an ambulance for dialysis chairs, imaging or a hospital admission. Facilities can book those trips with dispatch by phone.
Rehabilitation centers
After a stay at HCA Houston Healthcare Mainland, a patient may move to a mainland rehab bed first. Dispatch lines up that short hop and the later trip home.
Patients and families
Families in Texas City and the nearby mainland towns can book scheduled non-emergency ambulance transport when the patient medically needs one.
Common requests
Common transport needs
From Galveston's East End and West End to the Texas City Dike side and Dickinson on I-45, these are the transports we schedule.
Interfacility transfers
Mainland hospital or UTMB to a Clear Lake or Medical Center hospital, or a nursing home back to its own bed after an admission. The referring team sets the level.
Hospital discharge transportation
Heading back to a house in Texas City, Hitchcock or on Galveston Island, or to a skilled nursing bed in Dickinson, once the hospital signs the discharge.
Medical appointment transport
Standing dialysis schedules and one-time procedures for mainland patients who cannot travel sitting up. Book ahead and dispatch holds the slot.
ALS or MICU requests
ALS and MICU transfers from Texas City or Galveston to Clear Lake or the Texas Medical Center when the sending team asks for that level.
Long-distance transport
Transfers that leave the Houston area for specialty care or family elsewhere. Dispatch maps the route before the crew leaves.
Services in Texas City & Galveston
Ambulance services in Texas City & Galveston
The patient's doctor or nurse chooses BLS, ALS or MICU. Not sure? Dispatch will help. Dispatch answers 24/7 and confirms every trip with you. For a medical emergency, or if you are unsure, call 911.
- Ambulance to the ERNon-emergency ambulance transport from residences and facilities to the ER.
- Hospital dischargeAmbulance transportation from the hospital to the next care setting or home.
- Dialysis transportAmbulance trips to and from dialysis, including repeat trips on treatment days.
- Nursing home & rehab transfersAmbulance transfers for nursing homes, assisted living and rehabilitation facilities.
- Interfacility transfersTransfers between hospitals, freestanding ERs, SNFs, rehab centers and specialty facilities.
- BLS ambulanceFor patients who need an ambulance stretcher and EMT-level care during the trip.
- ALS ambulanceFor patients who need paramedic-level assessment or care during the trip.
- MICU critical careFor critical-care patients moving between facilities with intensive-care equipment and staffing.
Discharge planner or case manager? Book a facility transfer
Regional coverage
Serving Texas City, Galveston and nearby communities
Texas City and Galveston are served from our Houston base, not a local station on the mainland or the island. The same dispatch team covers nearby League City, Clear Lake and Friendswood, and the Service Areas page lists every community. For a medical emergency, call 911.
Questions
Frequently asked questions
Does Preferred EMS serve Texas City and Galveston?
Yes. Texas City, La Marque, Dickinson, Hitchcock and Galveston Island are all covered for BLS, ALS and MICU trips. Mainland and island hospitals, long-term care facilities, rehab units, dialysis centers and families call the same Houston dispatch line, day or night.
Can mainland and island hospitals and nursing homes set up transfers?
Yes. A case manager or charge nurse calls dispatch with the sending and receiving facilities, the level of care and the time they want the patient moved. Dispatch books the unit and calls back to confirm.
How do I request transport from Texas City?
Call (713) 791-9000 or use the online request. Tell dispatch the pickup, the destination, the level of care if known and the timing, and dispatch confirms it back.
What should I have on hand before calling about a Texas City pickup?
The pickup address, the destination, the level (BLS, ALS or MICU) if you know it, the date and time, and your name and phone number. Leave diagnoses, records and insurance IDs out of the online request form; Dispatch will ask for anything more by phone.