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Call Call Dispatch at (713) 791-9000 — Preferred EMSRequest

24/7 dispatch

Request ambulance transport

Request BLS, ALS or MICU ambulance transport in Houston and nearby cities.

For a medical emergency, or if you are unsure, call 911.

Dispatch will call you to confirm. For same-day or urgent scheduling, call Dispatch at (713) 791-9000 — answered 24/7.

Who is asking

Where and when

Not sure which level? Choose 'Not sure.' Dispatch will ask a few quick questions when it calls and confirm the right level of care.

Return trip needed?(optional)

Anything else?

Privacy: Do not include diagnoses, medical records, Social Security numbers or insurance IDs in this form. Give insurance details to Billing by phone at (713) 222-0326; Dispatch will ask for anything else it needs when it calls.

Or call (713) 791-9000
WhatsApp for international callers

For international callers and airport transport coordination.

+1 (713) 791-9000(opens in new tab)

Required fields. Sending this form does not guarantee transport availability or a specific pickup time.

Questions

Questions, answered.

What should I have ready when I call Dispatch?

The pickup location, destination and requested time. Dispatch will ask a few quick questions and confirm the right level of care. Don't put insurance numbers in the online form.

Who pays for the transport?

We bill Medicare, Texas Medicaid and most private insurance plans. Self-pay is also accepted. Coverage depends on your plan — call Billing at (713) 222-0326 to check.

How do I pay a bill?

Pay online through the Pay Bill page, or call Billing at (713) 222-0326.

How fast can you come?

Dispatch will call you to confirm. For same-day or urgent scheduling, call Dispatch at (713) 791-9000 — answered 24/7. We do not quote pickup times online.

Can a facility fax an order?

Yes. Fax (orders and billing): (713) 222-0504.

Scheduling questions? Call Dispatch (713) 791-9000, 24/7. Insurance questions? Call Billing (713) 222-0326.