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Call Call Dispatch at (713) 791-9000 — Preferred EMSRequest

Dialysis Ambulance Service

Dispatch open 24/7· Houston · since 2004

4.6 on Google · 31 reviews, as of Nov 2, 2026 (opens in new tab)

Texas EMS Licensed · License #1000961

Dialysis ambulance service in Houston

Dialysis ambulance service is a scheduled stretcher trip to and from treatment with an EMT or paramedic crew—not a 911 call. It is booked ahead as non-emergency ambulance service. Dispatch sets up repeat trips across Greater Houston; dialysis centers, nursing facilities, case managers, and families reach us 24/7 at (713) 791-9000.

Request ambulance service

Life-threatening emergency, or not sure? Call 911.

or call Dispatch (713) 791-9000

Next: date, time and your phone number. Dispatch calls to confirm. No medical details needed.

Illustrative ambulance stretcher prepared outside a building

Service overview

What is dialysis ambulance transport?

Dialysis ambulance transport takes a patient to a dialysis treatment and back by ambulance, with an EMT or paramedic crew. It is for patients whose care team has determined they need an ambulance for the trip, such as a patient who must stay on a stretcher.

The trip may start at a home, a skilled nursing facility, a rehabilitation center, or a hospital. The requesting team gives dispatch the pickup address, the dialysis center, the chair time, and the level (BLS, ALS or MICU).

Common requests

When dialysis ambulance transport may be requested

These are general examples. This public website does not decide which ambulance service level is right for a patient; the care team and dispatch do that for each trip.

Home to dialysis and back

For a patient living at home whose care team has arranged ambulance transport to treatment.

Nursing home or rehab to dialysis

For residents of skilled nursing or rehabilitation facilities who need an ambulance for the trip to and from their treatment.

Hospital to an outpatient dialysis center

For a discharge or transfer that ends at, or passes through, a dialysis appointment.

Repeat trips on treatment days

Preferred EMS sets up repeat trips on the patient's treatment days. Each trip is still confirmed with dispatch by phone.

For healthcare teams

Dialysis transport for facilities and case managers

Call dispatch at (713) 791-9000 with the pickup address, the dialysis center, the chair time, the treatment days, and the level (BLS, ALS or MICU). Dispatch sets up the repeat trips and confirms each trip with you by phone.

Please do not send patient medical details through the website form. Dispatch collects what it needs by phone.

For healthcare facilities

Questions

Frequently asked questions

Is this an ambulance trip?

Yes. It is an ambulance trip with an EMT or paramedic crew. Preferred EMS provides ambulance transportation.

Can you set up repeat trips for each treatment day?

Yes. Preferred EMS sets up repeat dialysis trips on the patient's treatment days. Call dispatch at (713) 791-9000 with the treatment schedule. Each trip is confirmed with dispatch by phone.

Does insurance pay for a dialysis ambulance trip?

It depends on the payer and the patient's documented condition. Contact our billing team with coverage questions.

Is dispatch available 24/7?

Yes. Our dispatch team answers 24 hours a day, seven days a week at (713) 791-9000.