Critical-care ambulance transport
MICU critical care transport in Houston
Critical-care ambulance transport between facilities across Houston, the Texas Medical Center and surrounding areas. Your care team may request MICU, and Dispatch confirms the service with you.
For a medical emergency, call 911.
- Serving Greater Houston since 2004. Since 2004
- Dispatch answered 24/7. Dispatch 24/7
- Over 40 EMTs and paramedics. 40+ EMTs and paramedics
- Texas EMS license 1000961. Texas EMS license 1000961

Service overview
What is MICU transport?
MICU is Preferred EMS's critical-care level of ambulance transportation, with intensive-care equipment.
The care team decides if a patient needs MICU. Dispatch confirms the trip with them by phone.
Common requests
When MICU transport is requested
The care team decides the level. Common MICU trips:
Transfers between hospitals and facilities
Hospital-to-hospital and other facility transfers.
Hospital discharges
From the hospital to the next care setting.
Long-distance trips
Longer trips to and from Houston.
For healthcare teams
MICU transport for healthcare facilities
Hospitals, ERs and other facilities can request MICU transfers. Dispatch answers 24/7.
Dispatch confirms the pickup, destination, time and level with your team.
For healthcare facilitiesQuestions
Frequently asked questions
What is MICU ambulance transport?
MICU (Mobile Intensive Care Unit) is our critical-care level of ambulance transportation, for critical-care patients moving between facilities with intensive-care equipment and staffing.
How is MICU different from ALS?
ALS is for patients who need paramedic-level care on the trip. MICU is for critical-care patients, with intensive-care equipment and staffing. The care team decides which level.
Who decides whether a patient needs MICU?
The sending care team, such as the doctor or nurse. Dispatch confirms it with them. This website does not make medical decisions.
What should the care team have ready when requesting a MICU transfer?
The pickup facility, the destination facility, the requested time, and a callback contact. Please do not send patient medical details through the website form; Dispatch collects what it needs by phone.
Do you provide MICU transfers between hospitals?
Yes. Hospitals, case managers and discharge planners can request them. Dispatch confirms each trip.
Can I reach Dispatch at any hour?
Yes. Dispatch answers 24/7 at (713) 791-9000.
How do I request MICU transport?
Call Dispatch at (713) 791-9000 or send the online request. Dispatch will call you to confirm.
Continue exploring
Other transport services
- Book a facility transferFor discharge planners and case managers.
- Basic Life Support (BLS)Basic life support with two EMTs.
- Advanced Life Support (ALS)Advanced life support with a paramedic and an EMT.
- Interfacility transportTransfers between hospitals, freestanding ERs, nursing homes and rehab centers.
