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Call Call Dispatch at (713) 791-9000 — Preferred EMSRequest

Nursing Home & Rehab Transfers

Dispatch open 24/7· Houston · since 2004

4.6 on Google · 31 reviews, as of Nov 2, 2026 (opens in new tab)

Texas EMS Licensed · License #1000961

Nursing home and rehab ambulance transfers in Houston

Nursing home and rehab ambulance service is a scheduled stretcher transfer with an EMT or paramedic crew—not a 911 call. Dispatch serves skilled nursing, assisted living, and rehab centers across Greater Houston; facility staff reach us 24/7 at (713) 791-9000.

Request ambulance service

Life-threatening emergency, or not sure? Call 911.

or call Dispatch (713) 791-9000

Next: date, time and your phone number. Dispatch calls to confirm. No medical details needed.

  • Since 2004
  • Texas EMS license 1000961
  • Dispatch 24/7
  • 40+ EMTs and paramedics
Illustrative ambulance stretcher prepared at a facility entrance

Service overview

What is a nursing home or rehab ambulance transfer?

It is an ambulance trip, with an EMT or paramedic crew, that starts or ends at a skilled nursing facility, nursing home, assisted living facility, or rehabilitation center.

Common trips include hospital to facility after a discharge, facility to hospital for a planned visit, facility to facility, and facility to a doctor's appointment or dialysis.

Common requests

When a facility transfer may be requested

These are general examples. This public website does not decide which ambulance service level is right for a patient; the care team and dispatch do that for each trip.

Hospital to nursing home or rehab

When the discharge team has arranged ambulance transport to the next care setting.

Nursing home or rehab to hospital

For planned, non-emergency hospital visits. Life-threatening emergency, or not sure? Call 911.

Facility to facility

When a resident moves between skilled nursing, assisted living, rehab, or long-term care settings.

Appointments and dialysis

When a resident needs an ambulance for a doctor's visit, imaging, or dialysis.

Services

What we do

Call us when you need us. Dispatch answers 24/7 at (713) 791-9000.

Basic care (BLS)

  • Transfers between facilities
  • Hospital and nursing home discharges

Non-emergency trips

  • Dialysis
  • Chemotherapy
  • Outpatient procedures
  • Airport transport
  • Organ transport

Advanced care (ALS and MICU)

  • Transport to the ER
  • Ventilator patients
  • LVAD patients
  • Trach care
  • Cardiac monitoring
  • IV pumps

The care team decides the level. Dispatch confirms each trip. Calling does not guarantee a response time.

For healthcare teams

For nursing and rehab staff

Call dispatch at (713) 791-9000 with the resident's pickup location, destination, time, and the level (BLS, ALS or MICU). Dispatch confirms the trip with you by phone.

Please do not send patient medical details through the website form. Dispatch collects what it needs by phone.

For healthcare facilities

Questions

Frequently asked questions

Is this an ambulance trip?

Yes. It is an ambulance trip with an EMT or paramedic crew. Preferred EMS provides ambulance transportation.

Can you transfer a resident to the hospital right now?

Life-threatening emergency, or not sure? Call 911. For planned or non-emergency transfers, call our dispatch team at (713) 791-9000.

Which service levels can Preferred EMS provide?

Dispatch can schedule requested BLS, ALS, or MICU service. The care team provides the requested level and dispatch confirms it.

Is dispatch available 24/7?

Yes. Our dispatch team answers 24 hours a day, seven days a week at (713) 791-9000.