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Call Call Dispatch at (713) 791-9000 — Preferred EMSRequest

Nursing Home & Rehab Transfers

Dispatch open now · 24/7

Nursing home and rehab ambulance transfers in Houston

Preferred EMS provides ambulance transfers for skilled nursing facilities, nursing homes, assisted living facilities, and rehabilitation centers across Greater Houston. Facility staff can reach our dispatch team 24/7.

Request a transport

or call Dispatch (713) 791-9000

Next: date, time and your phone number. Dispatch calls to confirm. No medical details needed.

For a medical emergency, call 911.

Serving Greater Houston since 2004. Since 2004
Dispatch answered 24/7. Dispatch 24/7
Over 40 EMTs and paramedics. 40+ EMTs and paramedics
Texas EMS license 1000961. Texas EMS license 1000961
Illustrative ambulance stretcher prepared at a facility entrance

Service overview

What is a nursing home or rehab ambulance transfer?

It is an ambulance trip, with an EMT or paramedic crew, that starts or ends at a skilled nursing facility, nursing home, assisted living facility, or rehabilitation center.

Common trips include hospital to facility after a discharge, facility to hospital for a planned visit, facility to facility, and facility to a doctor's appointment or dialysis.

Common requests

When a facility transfer may be requested

These are general examples. This public website does not decide which ambulance service level is right for a patient; the care team and dispatch do that for each trip.

Hospital to nursing home or rehab

When the discharge team has arranged ambulance transport to the next care setting.

Nursing home or rehab to hospital

For planned, non-emergency hospital visits. For a life-threatening emergency, call 911.

Facility to facility

When a resident moves between skilled nursing, assisted living, rehab, or long-term care settings.

Appointments and dialysis

When a resident needs an ambulance for a doctor's visit, imaging, or dialysis.

For healthcare teams

For nursing and rehab staff

Call dispatch at (713) 791-9000 with the resident's pickup location, destination, time, and the level (BLS, ALS or MICU). Dispatch confirms the trip with you by phone.

Please do not send patient medical details through the website form. Dispatch collects what it needs by phone.

For healthcare facilities

Questions

Frequently asked questions

Is this an ambulance trip?

Yes. It is an ambulance trip with an EMT or paramedic crew. Preferred EMS provides ambulance transportation.

Can you transfer a resident to the hospital right now?

For a life-threatening emergency, call 911. For planned or non-emergency transfers, call our dispatch team at (713) 791-9000.

Which service levels can Preferred EMS provide?

Dispatch can schedule requested BLS, ALS, or MICU service. The care team provides the requested level and dispatch confirms it.

Is dispatch available 24/7?

Yes. Our dispatch team answers 24 hours a day, seven days a week at (713) 791-9000.