Pay Bill
Pay your Preferred EMS bill online
Have your invoice number and the patient's name ready. You'll pay on our secure payment page (CardPointe), which opens in a new tab.
Before you continue
Paying a bill online.
Online payment is for existing bills. If you have a question before you pay, call Billing at (713) 222-0326.
Have your invoice number and the patient's name ready
The payment page asks for both.
Questions? Call Billing
Call Billing at (713) 222-0326 or email billing@preferredems.com about an existing bill or the payment process.
Payment guidance
Billing questions, answered.
Who pays for the transport?
We bill Medicare, Texas Medicaid and most private insurance plans. Self-pay is also accepted. Coverage depends on your plan — call Billing at (713) 222-0326 to check.
How do I pay a bill?
Pay online through this Pay Bill page, or call Billing at (713) 222-0326.
Can I fax billing paperwork?
Fax (orders and billing): (713) 222-0504.
Billing support
Call Billing
Secure payment processing is provided through CardPointe. Preferred EMS does not collect your card information on this website.