The Woodlands Ambulance Service
Ambulance service in The Woodlands, TX
Preferred EMS provides BLS, ALS, and MICU ambulance service in The Woodlands and Montgomery County, including Shenandoah and Oak Ridge North. Dispatch is available 24/7.
For a medical emergency, call 911.
Dispatched 24/7 from our Houston base at 7535 South Fwy.
- BLS, ALS and MICU in The Woodlands
- Open 24/7
- Dispatch (713) 791-9000
The Woodlands service
Who we serve
Between The Woodlands and Houston there are two roads that matter: I-45 and the Hardy Toll Road. Our dispatch team builds every Montgomery County pickup window around what those corridors are doing at the hour of the trip, which matters most for patients headed to or from the Texas Medical Center.
Hospitals
Discharge transportation, interfacility transfers, and hospital-to-hospital transport for The Woodlands-area hospitals such as Memorial Hermann The Woodlands Medical Center and St. Luke's Health - The Woodlands Hospital, plus trips into the Texas Medical Center.
Skilled nursing facilities
Skilled nursing facilities in The Woodlands, Shenandoah and Oak Ridge North schedule ambulance transport for appointments and transfers, most on I-45 or the Hardy Toll Road.
Rehabilitation centers
Rehab patients in Montgomery County who need BLS, ALS or MICU care for a move to Memorial Hermann The Woodlands or a Houston hospital are scheduled around the I-45 drive.
Patients and families
When ambulance transport is medically appropriate, Preferred EMS provides scheduled non-emergency transportation for patients throughout The Woodlands and Montgomery County.
Common requests
Common transport needs
Requests from The Woodlands fall into a few groups. Dispatch handles each of them as a scheduled, non-emergency trip.
Interfacility transfers
Transfers among The Woodlands hospitals, Montgomery County skilled nursing and rehab facilities, and specialty facilities, run at the level of care the referring team sets.
Hospital discharge transportation
Discharges from a Woodlands hospital or a Houston hospital, bound for home in The Woodlands, Spring, or Conroe, or for a nearby skilled nursing or rehab facility.
Medical appointment transport
Scheduled ambulance trips to and from outpatient procedures and appointments for patients in The Woodlands, Shenandoah, and Oak Ridge North.
ALS or MICU requests
ALS and MICU transports between hospitals and facilities in The Woodlands and north Houston, arranged when the referring team names that level.
Long-distance transport
Transfers that carry a Woodlands patient well past Montgomery County for specialty care, a placement near family, or another extended trip.
Services in The Woodlands
Ambulance services in The Woodlands
The patient's doctor or nurse chooses BLS, ALS or MICU. Not sure? Dispatch will help. Dispatch answers 24/7 and confirms every trip with you. For a medical emergency, or if you are unsure, call 911.
- Ambulance to the ERNon-emergency ambulance transport from residences and facilities to the ER.
- Hospital dischargeAmbulance transportation from the hospital to the next care setting or home.
- Dialysis transportAmbulance trips to and from dialysis, including repeat trips on treatment days.
- Nursing home & rehab transfersAmbulance transfers for nursing homes, assisted living and rehabilitation facilities.
- Interfacility transfersTransfers between hospitals, freestanding ERs, SNFs, rehab centers and specialty facilities.
- BLS ambulanceFor patients who need an ambulance stretcher and EMT-level care during the trip.
- ALS ambulanceFor patients who need paramedic-level assessment or care during the trip.
- MICU critical careFor critical-care patients moving between facilities with intensive-care equipment and staffing.
Discharge planner or case manager? Book a facility transfer
Regional coverage
Serving The Woodlands and nearby communities
Our dispatch team covers The Woodlands and Montgomery County from the same desk that handles the rest of Greater Houston: Houston, Sugar Land, Katy, Pearland, Pasadena, League City, Baytown, Clear Lake, Humble, Friendswood, and Conroe. The Service Areas page has the full list.
Questions
Frequently asked questions
Do you run ambulance transports in The Woodlands and Montgomery County?
We do. Preferred EMS provides BLS, ALS, and MICU transports for The Woodlands, Shenandoah, Oak Ridge North, and the rest of Montgomery County, for hospitals, nursing facilities, rehab centers, and families, with dispatch open around the clock.
How do interfacility transfers work between The Woodlands hospitals and Houston?
Case managers at The Woodlands hospitals, skilled nursing facilities, and rehab centers call dispatch with the destination and the requested level of care. We plan the I-45 or Hardy Toll Road leg and confirm the handoff with your clinical staff.
What is the best way to reach dispatch from The Woodlands?
Call (713) 791-9000 or use the online transport request form. Dispatch gathers the pickup, destination, and level of care and confirms the Woodlands trip with you.
What does dispatch ask for when a Woodlands facility calls?
Where the patient is, where they are going, the level (BLS, ALS or MICU) if you know it, the date and time, and your name and phone number for the callback. Do not put diagnoses, records, or insurance IDs into the online request form. Dispatch will ask for any details it needs when they call.